EA - Sparking Educational Success

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Overview

The Electrical Association (EA) supports electrical contractors, engineers, and their employees by offering education, workforce development, lobbying, and industry resources.

The Electrical Association supports electrical contractors, engineers, and their employees by providing essential training, workforce development, and safety certifications.

Problem

Before implementing TopClass LMS, EA faced challenges delivering its self-paced learning programs efficiently. Their previous LMS lacked intuitive functionality and required staff to spend significant time managing course enrollments and progress tracking. Members often had to wait up to two business days to access courses after purchase, leading to frustration and inefficiency.

Additionally, the lack of modern features such as bundling and automation limited the scalability of their learning offerings. Staff resources were heavily strained, and the association was unable to fully meet the needs of its members who relied on professional development to maintain certifications and licenses.

Solution

The Electrical Association implemented TopClass and, within two years, achieved a 108% increase in course sales. This success was further enhanced by the ability to bundle pre-existing courses into certification packages tailored to member needs. Thanks to TopClass’ seamless integration with iMIS, members now enjoy immediate access to courses after purchase and a streamlined single sign-on experience, improving overall learner satisfaction and saving EA staff time.

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